Frequently Asked Questions

Which products are available?

Our launch focus is kitchen knives and five-piece kitchen knife sets from the LK and LX series. Product availability is shown on each live listing.

What is included in a knife set?

Check the “Package contents” section on the individual product page. We list only the items confirmed for that model.

What materials are used?

Materials and technical specifications vary by model. Refer to the specifications on each product page; contact us if a detail is not listed.

How should I care for my knife?

Clean and dry it after use, store it securely, and follow any model-specific instructions. See our Knife Care Guide.

Do you ship internationally?

Available destinations depend on the product, local laws, carrier rules and checkout eligibility. The destinations and shipping options shown at checkout are the ones currently available for your order.

Can you ship knives, swords or axes to my country?

Not every item can be sent to every destination. We check applicable restrictions and carrier policies before offering a route. Customers are responsible for complying with local laws.

What is your return policy?

See our Returns & Refunds page for the policy applicable to your order. Please contact us before sending an item back.

How can I contact you?

Email [ADD CUSTOMER-SERVICE EMAIL] or use the Contact Us page.

Confirm shipping destinations, contact details and final return rules before publishing.